Policies
Shipping Disclaimer:
Please note that all orders require processing time before shipment. We strive to process orders promptly, but kindly allow at 5-7 business for shipping, Pre-orders will be 10-14 business days. Shipping times may vary depending on the destination and shipping method selected at checkout. We appreciate your patience and understanding
International shipping: Allow 7-14 business days, $30 Flat Shipping Rate outside the US.
Additional Shipping Information:
1. We are not liable for lost or stolen packages once signed for. All shipments require a signature.
2. Examine your package before signing.
International Shipping:
- You may incur additional charges per international custom charging policy.
- You are responsible for these charges; our shipping cost covers importation only.
Returns:
- All sales are final; no refunds.
- Allow 5 to 7 days to process and ship orders; a signature is required.
- Exchanges (upon management approval) within 3 business days. Hair must be in the original state, unaltered, and in original packaging.
Important Information:
- We aren't responsible for lost/damaged packages.
- A signature is required to avoid stolen shipments.